Introduction to Communication in Care Course
In this first section, we introduce you to your Communication in Care online course, how it works, and what to except. We will then give you an overview of the course contents.
Communication in Care
In this section we will look at different methods of communication both verbal and non-verbal including sign language. We will also look at complaints and dealing with different complaints and challenging situations. You will then learn about recognising danger signs, and finally, how your communication can be improved.
Course Summary
In this video, we summarise the course and explain how the final test works. We also explain where you can find your course resources, which are available before and after your test.
Course Details
Video Playtime
41 minutes
Captions
English
Instructor
Keith Sleightholm
Audio
English
Communication in Care Level 1 (VTQ) at a Glance
- Good communication develops your knowledge and understanding about individuals
- The course meets Standard 6 of the Care Certificate for the knowledge learning outcomes
- Helps build working relationships where each person's views are valued and taken into account
- Effective communication in the work setting
- Defusing potentially dangerous situations
- Verbal and non-verbal communication Skills
- Available as video online, virtual, blended or face to face nationwide at your workplace
- This qualification and most of the other ProTrainings qualifications are Endorsed by TQUK